Banqup: Your digital connection to MAN

A VAT ID number is not mandatory for the Banqup onboarding process. However, in order to enable correct supplier identification, i.e., so that your invoice can be correctly forwarded via the appropriate sender organisation in our system, we use either your VAT ID number or your IBAN. Consequently, at least one of these two values should be filled in.

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With a Premium or Optimum subscription, a total of up to 3 users can access your company.

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If you want another user to access your company's Banqup account, you can invite them to create their own account.

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Here's how:

• Go to your Settings > Users and click + Invite new user
• Enter their name, email address, and language, and enable the roles you want to assign to them.
• Click Send invitation.

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Learn more about the different user roles in our help pages here: ⮚ User rights: What tasks does each role have?

Please refer to the file with additional information for Banqup suppliers published on MAN's Vendor Portal: BANQUP Info_EN.pdf (man.eu)

In case you are issuing an invoice for a purchase for which you’ve received a Purchase Order (PO) from MAN, you must ensure that the invoice corresponds fully to the PO.

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In that case:

• Indicate the PO number in the invoice header form in the field foreseen for this purpose.
• The number of line items on your invoice must match the number of line items on the PO.
• When invoicing against a Purchase Order, there is no necessity to populate the MAN cost center additionally on the invoice.

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Please refer to the file with additional information for Banqup suppliers published on MAN's Vendor Portal: BANQUP Info_EN.pdf (man.eu)

Yes, you can still use Banqup to distribute your invoices to MAN, but in that case, you should ensure you provide the cost centre on the invoice where applicable. Simply leave the PO number field on the invoice header blank.

If there is a discrepancy between the data generated in the original PDF from your ERP system and the document you created in Banqup for the purpose of sending it to MAN through this channel (e.g. typos), the document from your ERP system will be considered the original invoice.

Yes, you can opt to use Banqup to both send documents to other customers, as well as also receive documents from your suppliers digitally. Make use of our easy business partner invitation functionality – simply click on the button on the top left of the platform and choose your preferred invitation method for both customers and suppliers.

Depending on your country and the features you require, Banqup is available as a Free, Premium, or Optimum subscription. Take a look at the different packages we offer on our website.

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What's more, you can even get started with a 30-day trial version to test out Banqup's many features, before deciding which offering best suits your needs.

For more frequently asked questions, see the full FAQ documentation available for download in our Resources section. Click here to access the full answers and more detailed information.

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If at any time you need help using Banqup, e.g., for questions around invoice preparation or submission questions, you can request it directly from within the Banqup platform by clicking on the red "Help" button in the bottom right-hand corner of the screen. This way you can search for the most appropriate answer in our extensive help pages.

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If you can't find what you're looking for on our helpdesk pages, don't hesitate to contact our customer service team via the contact form on our website or using our dedicated email address help@banqup.de.

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If your inquiry is specifically related to your interaction with MAN, such as a purchase order, status of invoice posting, or payment, you can use MAN Accounting's contact form on MAN's vendor portal platform.